Privacy Policy
SAMJAD GLOBAL INVESTMENTS FZCO
1. Introduction
SAMJAD GLOBAL INVESTMENTS FZCO (“we,” “us,” or “our”), with its address in Silicon Oasis, Dubai, is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.samjad.co) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
We comply with the data protection laws of the United Arab Emirates, including the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).
2. Information We Collect
We may collect personal data about you from various sources, including:
A. Information You Provide Directly:
Contact Data: Name, email address, postal address, phone number.
Identity Data: Information from government-issued IDs, passport, or other identity documents as required for business registration, compliance, or service provision in the UAE.
Financial Data: Bank account and payment card details for transactions.
Correspondence Data: Information you provide in communications with us, such as inquiries, support requests, or service forms.
B. Information Collected Automatically:
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
Usage Data: Information about how you use our website, products, and services, including pages viewed, links clicked, and dates/times of access.
Cookies: Our website uses cookies to distinguish you from other users and to enhance your browsing experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To fulfill the services you request, process transactions, manage your account, and deliver products.
Communication: To send you service updates, technical notices, security alerts, and administrative messages.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, including Free Zone and UAE data protection requirements.
Improvement: To analyze usage trends, measure the effectiveness of our website, and improve our services and product offerings.
Marketing (with Consent): To send you promotional materials, newsletters, or information about our new services, where we have your explicit consent to do so.
4. Disclosure of Your Information
We may share your personal data with the following parties:
Service Providers: Third-party companies and individuals that perform services on our behalf, such as payment processing, website hosting, data analysis, and professional advisory.
Affiliates: Other companies within the SAMJAD GLOBAL INVESTMENTS FZCO corporate family, for business operations and internal reporting.
Legal and Regulatory Authorities: Government bodies, courts, and regulatory agencies in Dubai and the UAE to comply with legal obligations, enforce our policies, or respond to legal requests.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. International Data Transfers
As a company based in Dubai, your personal data will primarily be processed within the UAE. However, we may transfer your data outside of the UAE when dealing with international partners or service providers. We will only transfer your personal data in compliance with the UAE PDPL, ensuring that adequate safeguards are in place to protect your data.
6. Data Security
We have implemented appropriate administrative, technical, and physical security measures to protect your personal data from accidental loss, unauthorized access, misuse, alteration, and disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
7. Your Rights
In accordance with UAE law, you have the right to:
Access: Request access to your personal data that we hold.
Rectification: Request correction of any inaccurate or incomplete personal data.
Erasure: Request the deletion of your personal data, subject to certain legal restrictions (e.g., retention for legal compliance).
Restrict Processing: Request that we temporarily or permanently stop processing some or all of your personal data in certain circumstances.
Object to Processing: Object to our processing of your personal data where we rely on legitimate interests as the legal basis.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the “Last Updated” date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SAMJAD GLOBAL INVESTMENTS FZCO
Silicon Oasis, Dubai, UAE